Crisis communications
Crisis communications in Dubai and the Middle East
BIZ COM supports organisations preparing for reputation risks and responding to sensitive issues across the Middle East. Our work helps leadership teams align messages, responsibilities and stakeholder communications before and during a developing situation.
What we do
Assignments can include issues management, crisis communications planning, simulations, spokesperson preparation and response communications. Corporate, employee, media and stakeholder messages are coordinated around the organisation’s circumstances.
Preparation before an issue escalates
We examine the relevant scenarios, audiences and decision responsibilities. We help establish message priorities, spokesperson roles and an escalation process, then use preparation and simulation to identify gaps in the communications response.
Communicating during a live issue
The communications response begins with the known facts, affected audiences and immediate business context. We help teams prepare clear messages and coordinate updates as the situation changes. The scope and availability of support are agreed for the assignment.
Talk to BIZ COM
Discuss a sensitive communications brief
Contact BIZ COM with a concise description of the situation, the affected markets and the timing. Agree a suitable channel with the team before sending confidential documents.